Hertfordshire Schools Library Service

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Coping with challenging behaviour in the school library

with Ronnie Young

Wednesday 22nd October 2008 : 9.30 p.m. - 4.30 p.m.

Course description: This course will explore the dichotomy between what staff want and what students want and get tips for simple changes which bring these needs closer. It will develop techniques and strategies for coping with and supporting these students and ending up with a win-win situation.
This is a practical interactive course for staff who wish to develop their management of behaviour and strategies for improved communication. It will also provide an opportunity for learning resources staff to compare techniques of dealing with challenging pupils.

Suitable for: KS3/4 School Librarians and Heads of Departments

Tutor: Ronnie has been a teacher all her working life. Following seven years teaching English in schools (and running two school libraries). She spent some time working with excluded students, school phobics and young offenders before going into further education. Ronnie has presented courses at a national level for a number of years and is a specialist in behaviour management and inter-personal and communication skills. As well as being an OFSTED/ALI inspector for post-14 education she also works for and with the National Autistic Society and is a member of the LSDA "Support 4 Success" team, working on quality improvement.

Venue: Schools Library Service, New Barnfield, Travellers Lane, Hatfield AL10 8XG

Cost: £131.00 per person including buffet lunch

Objectives:
  • To examine what we want from students and what they want from us
  • To ascertain what we are aiming for and how to get it
  • To create guidelines for behaviour in the library
  • To show how our responses can change the way others behave
  • To show how our responses can change the way others behave
  • Explore strategies to cope with anger - our own and other people's

Topics to be covered will include:
  • Getting the environment we want
  • An introduction to Transactional Analysis - fielding insults and criticism
  • Anger and aggression management
  • An introduction to assertiveness
  • Handling manipulation
  • Some language techniques
  • How to say no

To Book: Please print course booking form, available here www.herts-sls.org.uk and complete for each course booking. Return to SLS by post, Fax (01707 281611) phone (01707 281630) or email to service@herts-sls.org.uk

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Schools Library Service, New Barnfield, Travellers Lane, Hatfield. AL10 8XG
Tel: 01707 281630 Fax: 01707 281611
E-mail: info@herts-sls.org.uk